LEGAL · UPD. 2026-05-18

Terms of service

Agreement between Orquiva Software S.L. and your organisation. Version 3.1 · Effective date: 18 May 2026.

§ 1

Acceptance and parties

By creating your account you accept these terms. They take effect between Orquiva Software S.L. (tax ID B-12345678) and your organisation. If you act on behalf of a company, you warrant authority to bind it.

§ 2

Service and availability

99.9% SLA for Enterprise customers. Scheduled maintenance with 7-day notice. Incidents at status.orquiva.com.

§ 3

Billing and cancellation

We charge upfront (monthly or yearly). You can cancel any time from the panel. You keep access until the end of the paid period.

§ 4

Intellectual property

Orquiva owns the software and brand. You own your data. The licence is non-exclusive, non-transferable and limited to the contracted period.

§ 5

Limitation of liability

Under no circumstances will liability exceed the amount paid in the last 12 months. Does not cover indirect or consequential damages. Keep your own backups.

§ 6

Governing law and jurisdiction

Spanish law. Courts of Granada. If you are a consumer, you keep the mandatory rights of your country of residence.